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Privacy Policy

Last updated: 20 September 2026

SayHello is an anonymous chat, so we ask for as little as possible. This page says plainly what we do collect, what we never collect, and how long anything is kept.

What we collect

To run the chat and to keep abuse down, we store:

  • Gender and age range — you give these yourself; they are used for matching, and your partner sees your gender and age bracket
  • Account details (email and a hashed password) — only if you choose to register
  • A random identifier in a cookie, which is how we count your daily conversations
  • Your IP address — for daily limits and for blocking abuse. It is never shown to the person you are talking to
  • The messages in a conversation, until they are deleted (see "How long we keep things")
  • Which page you arrived on and where you came from, in a coarse form: country, device type, browser, and the advertising parameters in the link

Cookies and local storage

There are four cookies, and none of them is sold or shared:

  • guest_id — a random identifier that counts your conversations for the day. It lasts a year
  • sh_visit — ties this page view to where you came from, so we know which adverts work
  • sh_consent — remembers whether you accepted analytics, so we don't ask again
  • viby_profile — remembers the gender and age you picked, so you do not retype them. The name is a leftover from the old brand; renaming it would wipe what visitors already have
  • Local storage keeps your language, your gender and age, and your search preferences on your own device

Other companies involved

Five, and only for what they say:

  • Cloudflare — protects the site and passes your country to us as a two-letter code
  • Yandex.Metrica — site statistics. In the EU, the UK, Switzerland, Iceland, Liechtenstein and Norway it loads only if you accept it. Session recording is switched off, so it cannot see your messages
  • Google — only if you choose to sign in with a Google account
  • BongaCams and Stripchat — live previews in the 18+ room only, on the waiting screen and after a conversation; which of the two you see depends on your language. Only BongaCams gets your IP address, to know which rooms are available where you are; nothing else about you is sent to either
  • Telegram — only if you connected the bot yourself. It writes when a partner you saved is back on the site, at most once a day; “/stop” turns it off for good. No chat text ever goes to Telegram

How long we keep things

Everything has an end date, and it is enforced by a nightly job:

  • Conversations and their messages — erased within 24 hours of the chat ending. A reported chat is kept until the report is dealt with, and never longer than 30 days
  • Funnel events (pressed start, found a partner, sent a first message) — 90 days
  • Where visitors came from — 180 days
  • The text of a block appeal — 30 days
  • Guest identifiers expire on their own; a registered account can be deleted at any time

Your rights

You can:

  • Ask what we hold about you, and get it
  • Ask us to delete your account and everything attached to it
  • Use the site as a guest and never register at all
  • Refuse analytics — the site works exactly the same either way

Contact

Questions about this page or about your data: [email protected].